Position Information

Technical Sales Engineer / Representative

OCCUPATIONAL SUMMARY

The Technical Sales Representative will support the sales team in developing solutions for clients , providing information, service, and solutions related to purchased material. Responsible for providing technical sales support to our sales team, customers, outside labs, and other business partners. The Technical Sales representative will enhance the technical knowledge of our sales team and support customer formulation requests through in-depth knowledge of our various aggregate and industrial sand products.

JOB DUTIES

  • Support sales team in developing product solutions to address customers’ needs. Act as a liaison between sales team and plants to ensure production feasibility of proposed products.
  • Work with customers, sales, and Quality Control Managers to identify and resolve customer quality issue complaints. Assists in the resolution of product quality-related complaints by assisting the quality control manager investigating the problem, collaboration in the development of solutions and preparing reports and making recommendations to management in addition to logging the nature of the complaint in the Complaint Management System. Actions include on-site visits, system audits, and monitoring to determine causes; recommendation and implementation of effective corrective actions at P.W. Gillibrand Co., Inc and its subsidiaries plants, labs, or customer sites; follow-up to maintain performance.

· Work with P.W. Gillibrand Co., Inc suppliers (Peat moss, dies, fertilizer, organics and other additives) to determine and evaluate the best practice recommendations. Includes close communication with purchasing and monitoring of the marketplace for new products.

· Develop new industrial sand and end-use product mixes to support P.W.G and add value for our customers.

· Periodic site visits of all plants to maintain knowledge of production, storage, and transportation of products.

· Provide technical and co-development customer support.

· Deliver high-quality technical and application-based customer presentations, seminars, and webinars, detailing the problem, procedure, results, and conclusions, and educate other employees by sharing and discussing their projects/reports.

· Act as a liaison to plants for distribution partners and with other P.W.G. labs.

· Develop technical sales tools, materials, and current product knowledge to support our sales team, customers, and supply partners.

· Provide training to support the sales team, as needed.

· Participate in marketing events such as seminars (golf, filtration, foundry) seminars, industry trade shows, and meetings.

· Stay abreast of key market trends, new patents, and peer-reviewed literature related to our products and end users to promote sales growth.

· Demonstrate expertise with several analytical methods and industry-specific processing methods.

· Support prototype formulation development and lab activities.

· Proactively communicate ideas, innovations, synergies, projects, and timelines.

· Develop network contacts, and cultivate sustained, long-term relationships with the key local technical associations and principals and employees of targeted companies and the industries we serve.

· Required to travel and be in the field, calling on customers 40% of the time. Meet with customers to strengthen rapport and address concerns.

  • Demonstrate proficiency with customer relations management system (CRM) – ensure timely entering of customer complaint requests and enter visit reports.

· Follows up on all inquiries related to samples, and test data.

· Recommend product, service, and policy changes by evaluating results and competitive developments.

· Attend internal sales and production meetings.

Position: Technical Sales Engineer / Representative
Organization: P.W. Gillibrand Co., Inc.
Location: Simi Valley,  CA 
United States
Salary: $100,134 - $119,152
Posting Start Date: 9/29/2022
Date Posted: 9/29/2022
Requirements

QUALIFICATIONS

  • Bachelor’s Degree in a science or engineering or related technical field and at least five years of preferred industrial mineral field.
  • 5+ years of progressive experience in industrial sand, aggregate, cement or concrete products, commercial materials, sports turf, water filtration, manufacturing, and building materials industries, agencies, CalTrans, TDOT etc. .
  • In-depth knowledge of key deposit material chemistries and principles. Experience with regulatory requirements related to industrial sand end-use ingredients and formulations. Proficient knowledge to interpret physical and chemical analysis data specifications and quality control requirements.
  • Must be willing to research the local regulatory requirements (Specs) with local regulatory experts.
  • Excellent written and verbal communication skills with the ability to communicate effectively with a wide variety of audiences.
  • Must have excellent analytical skills, organizational abilities, and technical writing skills.
  • Must be motivated, dedicated, and a self-starter able to effectively work independently under minimal supervision.
  • Must pass a background check and drug test.
  • Valid Class C. driver’s license required and acceptable driving record.

WORK DEMANDS AND ENVIRONMENT

  • While performing the duties of this job, the employee is required to sit for long periods of time, use close vision and hands/fingers to type;
  • Overnight travel is required as well as the ability to respond to issues outside of regular operating hours are essential job functions of this position.
  • This position requires the ability to occasionally lift office products and supplies that weigh up to 25 lbs. (Product Samples) can weigh up to 100 lbs.
Status: This listing expires on: 12/29/2022
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Organization Information
Name:
P.W. Gillibrand Co., Inc.
Address:
4537 Ish Drive

Simi Valley,  CA 93063
United States
Email:
Robert.Ayala@pwgcoinc.com
Phone:
(805) 428-9886
Fax:
(805) 426-8630
Contact:
Robert Ayala